Last updated April 26, 2021
Thank you for your purchase. We hope you are happy with your new piece of art. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days after received. All returned items must be in undamaged condition, with all original shipping materials.
RETURN PROCESS
To return an item, please email customer service at windsorstatl@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the address you received the item. Attn: Returns / RMA #
Please note, you will be responsible for all return shipping charges. We strongly recommend to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed. For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: windsorstatl@gmail.com
